Last updated: June 6, 2026

Terms of Use

These Terms of Use apply to the GROXIA IT Services website and to requests submitted through the website or linked contact channels.

Service Information

Website content describes available IT support and repair services. It is provided for general information and may change without notice. A service is confirmed only after GROXIA IT Services accepts the request and agrees on scope, timing, and price.

Quotes and Prices

Prices shown on the website are starting prices. Final prices may depend on device condition, model complexity, replacement parts, thermal materials, travel distance, urgency, and extra work approved by the customer.

Customer Responsibilities

• Provide accurate device details, issue descriptions, and contact information.
• Back up important data before repair, cleaning, installation, or system work.
• Share passwords, recovery keys, or access only when necessary for the agreed service.
• Tell us about previous repairs, liquid damage, warranty status, or known hardware defects.

Repairs and Risk

Technical work can reveal hidden damage or pre-existing faults. GROXIA IT Services works carefully, but cannot guarantee repair of every device, recovery of data, or compatibility of third-party hardware, software, drivers, or updates.

Warranty

Workmanship warranty terms depend on the selected service and are confirmed at handoff. Warranty does not cover new damage, misuse, liquid damage, unauthorized later work, unrelated failures, software changes, malware, or parts supplied by third parties unless agreed otherwise.

Website Use

You may not misuse the website, interfere with security, copy branding for misleading purposes, or submit unlawful, harmful, false, or abusive content.

Contact

Questions about these Terms can be sent to itservicesgroxia@gmail.com or by WhatsApp at +34 643 588 585.