Last updated: June 6, 2026

Privacy Policy

This Privacy Policy explains how GROXIA IT Services collects and uses contact information sent through this website, WhatsApp, Telegram, email, phone, or social channels.

Who We Are

GROXIA IT Services provides local IT support, computer repair, gaming laptop cooling, cleaning, thermal paste replacement, setup, and related technical services in Malaga, Torremolinos, and nearby areas.

Contact email: itservicesgroxia@gmail.com. Phone and WhatsApp: +34 643 588 585.

Data We Collect

Name, contact details, preferred contact method, and messages you send.
Device model, service requested, issue description, location area, and appointment details.
Basic technical information that your browser may send, such as IP address, device type, and pages visited.

How We Use Data

We use your information to answer support requests, prepare diagnoses, schedule service, provide quotes, perform requested work, handle follow-up questions, protect the website, and comply with applicable legal obligations.

Sharing

We do not sell personal data. Data may be processed through services you choose to use, such as WhatsApp, Telegram, email, hosting, analytics, or payment providers. Those providers process data under their own terms and privacy policies.

Retention

Support messages and service records are kept only as long as needed for customer support, warranty handling, accounting, security, and legal requirements.

Your Rights

If applicable under GDPR or local law, you may request access, correction, deletion, restriction, objection, or portability of your personal data. Contact us at itservicesgroxia@gmail.com.

Security

Reasonable technical and organizational measures are used to protect information. No online system can be guaranteed to be completely secure.